http://www.airmauritius.com
Air Mauritius is the official link between its home island
off the east coast of Africa and the rest of the world. The
national carrier flies passengers and cargo to about 30
destinations in Africa, Asia, Australia, Europe, and the
Middle East, including some served by code-sharing partners
including Air France. (Code-sharing enables airlines to sell
tickets on one another's flights and thus expand their
networks.) The Air Mauritius fleet of about a dozen aircraft
is made up primarily of Airbus jets. Through an alliance
with Air Madagascar, the company operates a
cargo-distribution network in about 10 African countries.
Air Mauritius was founded in 1967.
INDIAN
OCEAN AIRLINE RECEIVES HIGH 4-STAR RATING
by Eturbonews Jul 21, 2014
An Indian Ocean region airline received a high
rating from a United Kingdom-based consultancy,
which runs an airline and airport review and ranking
site.
Air Mauritius, the leading airline in the Indian
Ocean, was today awarded the prestigious 4-Star
professional quality rating by SKYTRAX. Receiving
the award were Air Mauritius Chairman, Appalsamy (Dass)
Thomas and the CEO, Andre Viljoen by Edward Plaisted,
Chairman of Skytrax, at a ceremony held at the Swami
Vivekananda International Convention Centre.
Mr. Edward Plaisted said "This 4-Star Airline rating
recognizes the improvement in service quality that
has been achieved by Air Mauritius across both
airport and cabin service operations. Associated
with these changes, service concepts in Business
Class have recently been upgraded, and complement
the many product standard improvements that have
been introduced in the past year to enhance customer
comfort for both Business and Economy class
customers. This 4-Star Airline rating also reflects
the fact that Air Mauritius is shortly to confirm
replacement of its A340 fleet, and new aircraft
entering their fleet will offer full flat seats in
business class, and latest inflight entertainment
systems and Audio Video On Demand (AVOD)."
Receiving the highly coveted Award jointly with Mr.
Viljoen, Mr. Thomas said "I am delighted to be
receiving this Award together with the CEO and on
behalf of all of us at Air Mauritius. The 4-Star
Status places Air Mauritius in another league –
among the World's best 40 Airlines. It is also
testimony to the great work accomplished over the
past years by the Board, Management and all Team
Members to take the airline to further heights. We
now need to continue our efforts in order to sustain
the improvements made and continue to deliver value
to our Customers. This is the only way to remain in
the game in this highly competitive industry."
Andre Viljoen, who spearheaded the airline's
recovery and sustainability program known as the
7-Step Plan, stated that he was equally delighted
with the Award of the 4-Star Status to the airline.
"We have come a long way from where we were three
years ago. We took some tough decisions and revised
our business model with the assistance of Seabury
APG. Once approved by the Board, we all embraced the
7-Step Plan as OUR PLAN and have kept focusing on
it."
He further added "Step 6 was about Customer
Experience and we set up a Customer Experience
function. We enlisted the support of Ron Kaufman to
assist us with an education program for the entire
organization. We also set up many project teams to
work on the improvement projects. These were rolled
out in record time showing in fact the commitment of
the whole company to make change happen."
Andre Viljoen stated that the improvements made have
now enabled Air Mauritius to reach the 4-Star
status. "I am grateful to Skytrax for this
recognition and our challenge will now be to
constantly deliver 4-Star standards across the whole
airline. This is a challenge and a commitment our
team is prepared to take."
The Airline of Mauritius
Once
you cross the threshold of one of our aircraft, you
are in Mauritius.
You have a headstart to enjoy
the unique blend of modern high-tech infrastructure
and old-world thoughtful caring that is the
hallmark of Mauritius.
On one of our five Airbus
A340s, you can sit back and relax in your seat with
the specially designed headrest and footrest and
choose among six video and seven audio channels on
your personal LCD screen, with a generous pitch
between rows of seats. Should you wish to
communicate with the outside world, you can use the
telephone from your seat.
You may choose between two
menus for your meals (or any one of our full gamut
of special meals that can be requested at the time
of booking), and enjoy your free aperitifs and
liqueurs.
No, we are not describing
our First Class or Jet Business class
service:
This is our A340 economy
class!
In addition to the above,
our Business class features individual, wider LCD
screens, a choice of gourmet menus, electronic HiFi
headphones, and a spacious seat pitch . You can
expect individualized service and attention to
every detail of your comfort during your
flight.
The ultimate comfort is to
stretch out on our First Class Sleeperette seats,
with their luxurious pitch , and enjoy our renowned
First Class service, impeccable down to the
smallest detail.
In our First Class, you are
offered a choice of three exquisite menus. You can
watch our specially selected entertainment program
on a large LCD screen, fully adjustable to your
requirements. Our attentive crew will pamper you
whilst you are awake, and guard your sleep as you
fly through the night, and you will arrive rested
and refreshed at your destination in the
morning.
Whichever class you choose
to fly in, whichever plane, the right choice is to
choose Air Mauritius!
A
visit to Mauritius
will linger in your memory as an unusual mixture of
scenes and experiences taken up here and there
along the roads leading past verdant mountains and
spectacular beaches. It will be a heterogeneous
blend of island mystery and brightly transparent
lagoons, the exuberant Creole character encountered
in the marketplace, the astonishing variety of
deep-sea fauna, mysterious primeval forest with
exotic fragrances, the delicious combinations found
in Mauritian cooking, the excitement of water
sports, and the charm of an incomparable hotel
industry. Listed below are twelve good reasons for
visiting the fantastic island paradise of
Mauritius:
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