Air &
Marine Tourism Conference Speakers
Intermodal
Transportation and
positioning of regional gateways
Mark
Duncan
Regional Director
General: Pacific Region, Transport Canada. Mr. Duncan is
responsible for federal regulatory functions of the Air,
Marine and Surface modes of transportation in British
Columbia. From 1987 to 1995, he was responsible for the
operation of 26 airports in BC and the transfer of these
airports to local entities. Mr. Duncan was born in Victoria
and grew up in the Interior of BC. He attended Military
College and flew for 6 years with the Canadian Armed Forces.
With a degree in mechanical engineering from the Royal
Military College, he also has a Masters in Public
Administration from Carleton. He joined Transport Canada
Services and Security Branch in Ottawa in 1975 and was
Deputy Airport General Manager for Toronto's Lester B.
Pearson Airport International Airport and Project Manager
for the proposal call stages of the private sector financed
third terminal project in Toronto.
He is on the Simon Fraser Co-op Student Advisory Council and
is involved in the Vancouver Board of Trade and numerous
transportation organizations.
Calgary's
airport looks to the future
Ernie Caron
Ernie Caron has
served as President & CEO since February 1, 1992. He
currently serves as a Director on the Board of the Canadian
Airports' Council of Canada (CAC), the Airports Council
International (ACI)- North America and is a member of the
ACI/ World and Pacific Organization. He has had a
distinguished management career in the airline industry and
is a graduate of the Banff School of Advanced Management. In
total he has 30 years of senior management experience with
Pacific Western Airlines (PWA), Canadian Airlines
International (CAI) and served as CAI Vice President,
Airports-North America; Vice-President, Properties &
Facilities; Vice-President, Customer Service;
Vice-President, Eastern Region and has held several other
management portfolios.
As an advocate of total
quality service, Ernie assisted in the implementation of a
company wide program for Canadian . Airlines and has
initiated a similarly successful program at the Calgary
Airport Authority. He was a major player in the negotiations
for Canadian Airline's state-of the-art "Terminal 3" based
in Toronto. Ernie is actively involved in Calgary's
community. In 1996, Ernie was the honored recipient of the
"White Hatter of the Year '95 Award for Excellence in
Service" from the Calgary Convention and Visitor's Bureau.
He serves on the President's Advisory Council, Calgary
Economic Development Authority as a Director of Calgary
Convention and Visitors' Bureau, the Presidents' Council,
Calgary Chamber of Commerce and is a member of the Committee
for Calgary's World Fair (2005).
Recently, he was asked to serve as a Director of the Alberta
Racing Corporation. He accepts numerous requests to speak
and makes presentations to various provincial and national
organizations and is always pleased to demonstrate the
importance of Calgary's International Airport as an economic
generator for the City of Calgary and the Province of
Alberta. His enthusiasm for life, people and the mandate of
The Calgary Airport Authority is magnetic. Ernie is married
to Ellen and they are the proud parents of four children who
are married and have presented the Caron's with nine
grandchildren.
Positive
on aviation and education
Garry N.
Chaloner:
In
addition to a key role with Air Highways, the late Garry
Chaloner worked closely with Abbotsford International, North
America's largest Air Show. If you had much to do with
Broadcast Radio in Western Canada during the past 25 years,
chances are you would have known of Garry Chaloner. And if
you were in education, you may have heard of Garry's
motivational seminars and Corporate Career Training for
Vancouver School Board, Kwantlen College, and Fraser Valley
University.
Key
management positions with All Canada Radio and Television
Network led to his role as Executive Producer for Air Canada
productions and Canadian Airlines' in-flight media.
Originally from Winnipeg, Manitoba, Garry's earlier career
involved commercial printing, and trade shows. He partnered
with Jerry Bird on documentaries, including the Alaska
Highway's 50th Anniversary.
To prove
the Chaloner legacy lives on, we met a young man named Perry
last year, who was enthusiastic about a professional sales
course he is teaching at local colleges. Guess who's formula
Perry is using and who his mentor was? Yes, Garry Chaloner
is still with us as a daily inspiration. His wife Marina and
daughter live in Abbotsford, BC; his son Neil and family are
also BC Lower Mainland residents.
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The
Airport as a Shopping Centre
Jack
Marriott
Past President of
ICI Division Vancouver Real Estate Board, and Canada's
youngest shopping center manager (1972), Marriott provides
portfolios for businesses worldwide. His view of gateway
airports is comparable to that of the retail market. "Both
have anchors", said Marriott, "Airports have carriers, and
shopping centers have major retailers -- an upgrading is
needed.
Combining shopping center
concepts of sensible pricing and selection will put Canadian
airports in the worldwide arena. Currently Vancouver
International has retail sales in excess of $1,000 per
square foot, per year -- a growing economic area that leaves
other shopping centers in the dark. International hubs such
as Chicago's O'Hare Airport, are undergoing renovations to
include more shops, a concept Heathrow in London, England,
has used for many years. Airports and retail outlets live in
a parallel. Vancouver and other Canadian centers, need to
upgrade their standards to suit the international traveler.
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Banking
on Canada's Airports
Frank
Reiter:
"Canada is one of
the 3M nations; mounties, mountains, and moose," says Frank
from the Bank. "Though historically known for rubber tire
trade, Canada is fast becoming a preferred tourism
destination." As Vice President of the Business Development
Bank of Canada, Frank Reiter is banking on tourism, with a
newly announced $500 million Tourism Investment Fund. Using
innovative financing to create and develop small business,
the bank provides the capital means to build new resorts and
health spas, attracting the international jet set.
BDBC is the only Canadian
firm that combines financing with management consultancy. As
a Crown Corporation, it has one shareholder, the federal
government, and is unique in its approach to growth, paying
special attention to the
knowledge, export, and tourism industries. "Enhancing, and
improving quality is the only way to improve growth and
profit for air carriers", Reiter concluded.
Growing
a World Class Airport
Martin
Copeland:
Vancouver
International Airport Authority, Manager, Market
Development. Martin Copeland is Manager, Market Development
at YVR, responsible for air service and passenger and air
cargo development. He has over 20 years experience in the
Canadian airline industry, initially with Air Canada and
then Canadian Airlines International. Mr. Copeland's career
history also includes a lectureship at McGill University in
Montreal and a post as Economist with the Canadian
Department of Transportation. Born in New Westminster, BC,
Mr. Copeland has enjoyed extensive international air travel
for the purpose of airline negotiations.
BC-Alaska Cruise industry Sails Ahead
William
Kelly
A trained journalist and
veteran travel writer, William Kelly is an expert on
cruising. His company, Ocean Cruise Guides, has published a
series of guidebooks which are distributed worldwide.
Current titles include Alaska By Cruise Ship, Caribbean By
Cruise Ship and The Complete Cruise Handbook, used by travel
agents and cruise passengers as a reference source and
indispensable guide when cruising.
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